Strategic Customer Manager

  • Project Management
    • Transition planning
    • Cross-functional teams
    • New Product Introduction (NPI)
  • Strategic Planning
    • Forecasting
    • Quarterly business reviews
    • Quality reporting, OTD, open order status, RMA’s, inventory levels, forecasting trends
  • Tactical Planning
    • Daily customer interface
    • Supply chain management
    • Scheduling/Adjustments

Total Acquired Cost (TAC)

SMC’s definition of TAC is the accumulated cost to produce an end product from initial sourcing through its delivery and ultimate performance for customers. This measurement takes into account not only purchase costs, but the various related costs of approving and maintaining suppliers, storage/handling, product delivery, inventory investment, shrinkage and obsolescence, as well as the cost of quality for all users.

smc Relationship Management

Supply Chain

  • Supply Chain Relationships
    • Domestic and International
  • Supply Chain Management
    • MRP
    • Auto procurement/Kanban
  • Professional Inventory Management
    • Cycle counting programs
    • Scrap reporting